You’ve probably heard it by now: earlier this month, during Forrester CX Europe 2018, we announced our newest product – Onsophic CX. Now, just a few weeks later, we’ve been mentioned on several sources and social media channels – here’s an overview of what you need to know about Onsophic CX! In The Press Not really up to speed about …
Measure the satisfaction of your customers by asking them 3 simple questions. It may sound too good to be true, but it is perfectly possible! Question 1: How well did we solve your problem? This is where it all starts, as long as you’re unable to fulfill the needs of your customer, your customer will never really be satisfied. That …