Onsophic at Forrester CX Europe 2018

We’re excited to attend Forrester CX Europe 2018 and we’d love to meet you there! Feel free to reach out by shooting an email to hello@onsophic.com. CX Europe is a yearly event, organized by Forrester, that focuses on Customer Experience. Over the last couple of years CX has become a key differentiator for organizations, regardless of their…

Closing the Loop: Enabling change with CX & Learning Analytics

“The Egg of Columbus regarding Corporate Change”, that’s what some dare to call the idea of closed-loop learning. By combining customer feedback and observation data into actionable customer insights, Onsophic has made it possible to close the loop towards powerful learning moments.   From Feedback & Observation to Action The first challenge in closing the loop…