Onsophic announces Customer Experience product

London – November 13, 2018 Today, Onsophic – the world’s most data-driven learning technology – announced the launch of its Customer Experience Management product, Onsophic CX. Onsophic CX accelerates employee performance by enabling real-time, personalized guidance for enterprise teams, improving customer retention, enabling customer advocacy and delivering consistent customer experiences. At the Forrester CX Europe 2018 event in…

Onsophic at Forrester CX Europe 2018

We’re excited to attend Forrester CX Europe 2018 and we’d love to meet you there! Feel free to reach out by shooting an email to hello@onsophic.com. CX Europe is a yearly event, organized by Forrester, that focuses on Customer Experience. Over the last couple of years CX has become a key differentiator for organizations, regardless of their…

How to measure the effectiveness and impact of learning

This was originally an article in Dutch, written by Dimitri Dewever for BusinessXperts (supplement of leading Belgian economic newspaper ‘De Tijd’). Training in companies costs a lot of time and money. But what’s the true value of these programs? The Belgian-American company Onsophic measures and analyzes the effectiveness of training and makes adjustments where necessary.…

From Data Analytics to Actionable Insights

Never before has it been possible to collect and transform data from workplace adoption of technology into actionable learning insights.   Drive Change Inside Your Organization Traditional learning management systems focus on learning analytics regarding the learning needs (see second level of the diagram below), whereas today Onsophic is able to connect actionable learning insights…