Customer centricity is key to your long-term survival
You’re doing great at sending all your surveys, but do you actually know how to act on the data you gather? That’s where we help!
Onsophic CX provides you with the tools needed to drive customer-centric behaviour in your enterprise.
Automated and personalised reports
Real-time actionable CX insights
The value of our technology
Boosting CX metrics from 6 to 8+
An HR Solutions Provider started using customer-centricity as a key pillar throughout their organisation but had no way to act on their CX data.
Onsophic CX provided the insights needed to identify key areas for improvement and enabled managers to launch improvement initiatives.
Also, by automatically and continuously helping employees develop customer-centric habits, the enterprise was able to reach unprecedented levels of customer satisfaction.