Effective training? Use data analytics!

At the end of the day, most companies expect training to ‘just work’. No more quizzes and surveys Many business challenges require training, and successful completion is usually measured by quizzes and surveys. Sounds obvious, doesn’t it? After all, this is how education has rated comprehension for centuries. But how do we really know if employees use the trained knowledge in …

Closing the Loop: Enabling change with CX & Learning Analytics

“The Egg of Columbus regarding Corporate Change”, that’s what some dare to call the idea of closed-loop learning. By combining customer feedback and observation data into actionable customer insights, Onsophic has made it possible to close the loop towards powerful learning moments. From Feedback & Observation to Action The first challenge in closing the loop between customer centricity and learning is …

From Data Analytics to Actionable Insights

Never before has it been possible to collect and transform data from workplace adoption of technology into actionable learning insights. Drive Change Inside Your Organization Traditional learning management systems focus on learning analytics regarding the learning needs (see second level of the diagram below), whereas today Onsophic is able to connect actionable learning insights to real business KPIs (see fourth …